Oy Palvelu Plus – Service Plus Ltd
Kyllikinportti 2 A
00240 Helsinki
tel. +358 9 3487 7600
fax +358 9 3487 7601
e-mail: firstname.surname(at)serviceplus.fi

• Oy Palvelu Plus – Service Plus Ltd began operations in 1987 in cooperation with the Swiss-based Service Plus Ag

• Service Plus is a specialist in CEM research as part of the development of service and sales processes

• The company is owned by Finnish private individuals

• Managing Director Jukka Rastas

• Service Plus is a member of the Mystery Shopping Providers Association Europe (MSPA Europe) and FAMRA (Finnish Association of Marketing Research Agencies). Managing Director Jukka Rastas is also a member of ESOMAR.

For further information, contact us:
Jukka Rastas, Managing Director
Katja Kaukoranta, Director, Marketing and Customer Relations

The management system of Oy Palvelu Plus - Service Plus Ltd complies with the requirements of the standard SFS-ISO 20252. Certification covers research on quality of customer interaction - measuring service and sales processes. The certificate is issued on 2010-10-05.